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HomeCatalogCall Processing1 Line DigitalUG-CM-PRO | Phone Systems
   
   
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Intelligent Recording Call Manager 3.0 to XtR Reporter Pro Upgrade (Discontinued)

 
(Model # UG-CM-PRO)
Intelligent Recording Call Manager 3.0 to XtR Reporter Pro Upgrade
Intelligent Recording

Note: Picture may not represent the actual product. We are continuously working on improving our website and reserve the right to change specifications, availability, and pricing without prior notice.

 
Call Manager 3.0 to XtR Reporter Pro Upgrade for BackOffice Applications or for Existing Customers.
Upgrade Features:
  • You can use XtR Reporter Pro to manage calls recorded from any of the Xtension Recorder family of products. Including the Universal XtR, XtR Digital and the XtR Analog recorders
  • Speed Control on Playback - plays recordings faster or slower allowing a supervisor to quickly identify key areas of a conversation and capture key points of a discussion
  • Call Slice - Simple cut, paste and email of only the 'important' part of a conversation for rapid listening by others
  • Auto-Playback - Allows a Supervisor to continuously playback a list of recordings in succession
  • Random Playback - Automatic random playback from a list of calls
  • Reverse Directory Number Search - Look up the directory listing of a number using the most popular on-line directories
  • XtR Call Score uses sophisticated weighting criteria to ensure that emphasis is placed on the areas most critical to your business
  • Calls are Graded and combined to measure an agents performance over time as well as compare to others in the group with simple, easy to read graphs and charts
  • Adds Reporting and Call Scoring to Call Manager to deliver the ultimate in agent monitoring and evaluation
  • Call Score allows supervisors to use sophisticated scoring techniques to assess and improve agent performance

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