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GSA Schedule Contract Number: GS-35F-0419X and Federal CAGE Code: 1WXV7    Share    Email This Page To A Friend! Email Page 
premier music on-hold, music on hold, night answer music on hold, night answer announcer

RU 2700 Series Remote On-Hold Unit
The RU 2700 unit is a solid state, remote programmable, digital recorder that stores audio programs for information on-hold. All programming features can be controlled remotely over the telephone line.

Features:

  • Flash Memory – A technological breakthrough gives the RU 2700 the memory of the future. With this new, nonvolatile memory, the recording will never be lost due to loss of power. Flash memory eliminates the need for back-up batteries.With Flash Memory, first time programming can be done at the dealer’s facility and the unit can be sent to the customer’s site fully loaded.
  • Remote – All program elements, including audio production, volume level and setting of security code can be downloaded remotely from a touch-tone telephone.
  • Crystal-Clear Sound Quality – 64 kbps sampling assures the highest quality playback of your onhold message.
  • Zero Gap – Most digital systems listen for silence to know when to stop recording. This leaves an irritating gap of silence between the end of your production and the beginning. The RU 2700 Series is different. It records the silence gap, but the on-board computer has the intelligence to go back and delete the silence, leaving ZERO GAP in the loop.
  • Assured Security – A personal 5-digit security code guarantees security for the user and programmer.
  • Verbal Prompting – A human voice guides users through operation of the on-hold unit. This makes the RU 2700 the most userfriendly unit available.
  • End-user Benefits –
    • Hands-free - End-user’s don’t have to be concerned with the change of messages.Volume can be controlled remotely as well.
    • Security - Customers are assured that their on hold programs are playing rather than the employees favorite music.With large customers, centralized control is of great interest to the corporate office.
    • Timeliness - Updates can be down loaded to customers the same day the new production is done.This also eliminates the cost of over nighting cassettes.
  • Three Different Models – Three models give you the ultimate in flexibility.A brief description of each model is listed below:
    • RU 2700 - Contains all of the above features in addition to a hand-set jack.
    • RU 2700T - The standard 2700 with a programmable time of day clock. Customers can override the clock at any time if there is a change of plans or hours.
    • RU 2700F - The standard 2700 with a built-in fax switch.The fax switch allows the 2700 to share a fax line so the unit can be downloaded any time, day or night.

Installation:

  1. Connect RU to the phone line it will be answering. Make sure no other products, such as modems or faxes are connected to this line. For Model 2700F, connect fax machine to fax line on side of unit.
  2. Connect AC adapter to a suitable 120 VAC outlet and the other end into the 12VDC jack on the side of the unit.
  3. Connect a cable (provided) from the music on-hold input of the phone system to the 600 or 8 ohm output of the RU. The 8 ohm output is amplified for systems that require amplification. (Try the 600 ohm first if unsure which to use.)

RUF 2700 Technical Specifications

FeatureDescription
Dimensions7.25 X 7.5 X 2
Sampling64 kbps (effective 96 kbps)
Recording Time2 to 48 minutes
Memory TypeNon-Volatile NAND Flash
Power Source12V DC adapter included
Audio Output600 Ohm & 8 Ohm
Custom OverlayYes
Source Bandwidth200 - 3400 Hz
Recording MethodPremier SAS 95 Software Cassette Player
OtherManual or Computer Download


premier music on-hold, music on hold, night answer music on hold, night answer announcer RN 2700 Series Remote On-Hold/Night Answer Unit
The RN 2700 unit is a solid state, remote programmable, digital recorder that stores audio programs for information on hold.This unit also answers the line and gives messages to customers who call after hours. All programming features can be controlled remotely over the telephone line.

Features:

  • Flash Memory – A technological breakthrough gives the RN 2700 the memory of the future. With this new, nonvolatile memory, the recording will never be lost due to loss of power. Flash memory eliminates the need for back-up batteries.With Flash Memory, first time programming can be done at the dealer’s facility and the unit can be sent to the customer’s site fully loaded.
  • Remote – All program elements, including audio production, volume level and setting of security code can be downloaded remotely from a touchtone telephone.
  • Crystal-Clear Sound Quality – 64 kbps sampling assures the highest quality playback of your onhold message.
  • Zero Gap – Most digital systems listen for silence to know when to stop recording. This leaves an irritating gap of silence between the end of your production and the beginning. The RN 2700 Series is different. It records the silence gap, but the on-board computer has the intelligence to go back and delete the silence, leaving ZERO GAP in the loop.
  • Assured Security – A personal 5-digit security code guarantees security for the user and programmer.
  • Verbal Prompting – A human voice guides users through operation of the on-hold unit. This makes the RN 2700 the most userfriendly unit available.
  • Two Models Available – Two models gives you the ultimate in flexibility. Order the standard RN 2700 or the RNT 2700 with a built-in programmable time of day clock.With this feature, you can program in the night answer mode.There is also a builtin switch which allows you to over-ride the clock.
  • End-user Benefits
    • Hands-free - End-user’s don’t have to be concerned with the change of messages.Volume can be controlled remotely as well.
    • Security - Customers are assured that their on hold programs are playing rather than the employees favorite music.With large customers, centralized control is of great interest to the corporate office.
    • Timeliness - Updates can be down loaded to customers the same day the new production is done.This also eliminates the cost of over nighting cassettes.
  • Night Answer Mode
    • Answers Call – The RN 2700 answers the line on the first ring, gives up to a 32 or 45 second message (model dependent) and hangs up.
    • Automatic Disconnect – The RN disconnects immediately after message completion, or upon premature caller hang up. In either case, the RN is immediately available to answer the next call.
    • Call Counter – A call counter counts the number of calls the unit receives. Knowing the number of after hours calls gives the business important information.

Installation
  1. Connect RN to the phone line it will be answering. Make sure no other products, such as modems or faxes are connected to this line.
  2. Connect AC adapter to a suitable 120 VAC outlet and the other end into the 12VDC jack on the side of the unit.
  3. Connect a cable (provided) from the music on-hold input of the phone system to the 600 or 8 ohm output of the RN. The 8 ohm output is amplified for systems that require amplification. (Try the 600 ohm first if unsure which to use.)

RNT 2700 Technical Specifications

FeatureDescription
Dimensions7.25 X 7.5 X 2
Sampling64 kbps (effective 96 kbps)
Recording Time2 to 48 minutes
Memory TypeNon-Volatile NAND Flash
Power Source12V DC adapter included
Audio Output600 Ohm & 8 Ohm
Custom OverlayYes
Source Bandwidth200 - 3400 Hz
Recording MethodPremier SAS 95 Software Digital to Digital
OtherManual or Computer Download

 
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