Phone Systems Buyers Guide

Cost, current needs, future expansion, and options such as voice mail, music on hold, and auto-attendant are important factors in choosing the phone system that is right for your business. We have put together this guide to help you sort through the, often confusing, maze of options and terminology.

How To Choose a Phone System
This buyers guide works hand in hand with our Telephone System Wizard (a nifty little program that will actually configure a system for you!). Here are some basic questions you should ask yourself before getting started:

1. How many incoming (C.O.) lines and extensions do I currently have a need for?
   The first and most important question you should be asking yourself. This will largely determine where to start your search.
2. How many incoming (C.O.) lines and extensions will I need in the future?
   Save yourself money in the long run by anticipating your future needs. Most of the time it will cost less to expand an existing system than to buy a new one. Make note of the system's maximum capacity (both C.O. Lines and Extensions). Is this going to be enough for your business in 6 months?
3. Do I want voice mail?
   For most people, the answer is yes. Voice Mail is a valuable tool that most businesses cannot afford to be without.
4. What other options (like Music On Hold, cordless phones, etc.) do I want?
   Features like Caller ID, Paging, and Remote Administration add additional value to your system. Take a look at the matrix below to compare the availability of these features.
5. Am I going to install the system myself?
   Depending on your technical ability, you may be able to install your system without hiring someone to do it for you. Modular (Plug-N-Play) systems are the easiest to install without hiring a professional installer. Amphenol systems require more technical ability to install; in most cases it is recommended that you have this type of system installed professionally.
6. Configure your system.
   Once you answer questions 1-5 you are ready to configure your system. The System Wizard will automatically determine what parts you will need, what options are available, and the total final cost.

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