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Avaya Callmaster V Agent Voice Terminal (Refurbished)

 
(Model # 3179-50G)
Avaya Callmaster V Agent Voice Terminal
Avaya

Note: Picture may not represent the actual product. We are continuously working on improving our website and reserve the right to change specifications, availability, and pricing without prior notice.

 
Supports a full compliment of call center features and capabilities. One of the tools Avaya/Lucent offers to enable your agents to be more productive and better able to control their time and work environment.
Features:
  • 16 programmable call appearance/feature buttons
  • 2 line x 24 character LCD can show time, date, Direct Number Identification Service (DNIS), Automatic Number Identification (ANI), VuStats and more
  • 4 "soft keys" for menu functions
  • 4 "navigator keys" for Menu, Next, Previous and Exit
  • Fixed feature buttons for Conference, Transfer, Hold, Redial, Speaker and Mute
  • Compact design, based on the Avaya/Lucent 6400 Series terminals
  • Dual headset jacks for supervision or training
  • Supports work at home agents; meets FCC Class B requirements for home use and compatible with the Definity Extender System
  • 1-way speakerphone operation
  • Choice of 8 personalized ringing patterns
  • Front panel volume control for ringer and listening levels
  • Full alphabet keypad with "Q" on the 7 key and "Z" on the 9 key for faster access to your corporate directory
  • Connects to outboard call recorder via built-in Recorder Interface Module (RIM)
Requirements:
  • Avaya/Lucent IP600
  • Definity Enterprise Communications Server (ECS), Definity One or Definity ProLogix Release 6.1 or higher with digital port connections
  • 2 wire TN2181 or 2 wire TN2224 circuit card
  • Requires an Avaya/Lucent or Plantronics approved headset, which plugs into 4-pin modular jack; no adapter required
  • Handset optional, must be ordered separately

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$81.97
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Regular Price: $89.99

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